DIY & Supply Only Pool FAQs​

We supply across eastern Australia, from Victoria to Far North Queensland, including metro, regional, and remote areas.

Standard inclusions:

• Fibreglass pool shell with skimmer, hydrostatic valve, and returns
• Pump, filter, sanitiser, and LED lights (if selected)
• Delivery to site
• Manufacturer documents and engineering drawings

Optional upgrades:

• Heating
• Robotic cleaner
• Chemical dosing
• Automation
• Additional lighting
• Covers and rollers
• Start-up chemicals

You arrange:

• Approvals and certifier fees
• Excavation and crane hire
• Plumbing and pipework installation
• Backfill and concrete works
• Electrical setup
• Fencing and gates
• Paving, coping, and tiling
• Landscaping

Yes. Approval is required in all states, whether DIY or using your own builder (e.g. CDC/DA in NSW, Building Approval in QLD, Building Permit in VIC).

Yes. We provide the required documents:

• Engineering drawings
• Bond beam details
• Shell specifications
• Plumbing diagrams
• Compliance certificates

You handle the application and inspections.

After acceptance, you receive:

• Engineering drawings
• Bond beam details
• Plumbing layout
• Compliance certificates
• Installation guide
• Equipment manuals

We supply standard manufacturer engineering. Site-specific engineering (e.g. slopes, reactive soil, retaining, or service encroachment) must be arranged by the customer if required.

Yes. Many homeowners, landscapers, and builders complete DIY installs.

You must follow:

• Engineering requirements
• Approval conditions
• Safety standards
• Correct levelling and backfill
• Manufacturer instructions

Incorrect installation may void warranties.

You or your trades should be able to handle:

• Excavation and levelling
• Base preparation with laser levelling
• Plumbing (50mm pressure pipe)
• Backfilling to spec
• Bond beam setup and pour
• Reading engineering drawings
• Coordinating trades

Most DIY projects use contractors for excavation, plumbing, concreting, and electrical work.

Yes. DIY can reduce costs by around $10,000–$25,000, depending on:

• Site access
• Ground conditions
• Crane setup
• Equipment choices
• Trades required
• Work completed yourself

Common additional costs:

• Approvals and certifier fees
• Excavation and rock removal
• Soil disposal and tip fees
• Crane hire
• Backfill materials
• Bond beam concrete
• Electrical work
• Paving, tiling, or decking
• Fencing and certification
• Landscaping

Delivery is by a large rigid truck or a low-loader semi-trailer, depending on pool size. Vehicle type is confirmed once the model is selected.

You need:

• Clear street access for a large truck
• No low branches, wires, or obstructions
• Space for a truck-mounted crane

We assess access using photos, maps, or site plans.

Before delivery:

• Excavation is complete
• Base is level and compacted
• Crane access is arranged
• Storage space is ready if needed

We provide a preparation guide.

No. Delivery trucks are equipped with a Hiab crane to unload the pool.

Usually no. Drivers are not contracted or insured to lift into the hole.

You may request it on the day, but:

• It is at the driver’s discretion
• Extra fees apply
• Safety and access limits often prevent it

Arrange your own crane for installation.

A larger crane or longer reach may be needed. Delivery may be delayed and redelivery fees can apply. Provide accurate site details to avoid issues.

Yes, with a suitable vehicle (e.g. tilt tray or semi) and compliant transport setup. Prior approval is required.

Use stabilised crusher dust or sand-cement mix as specified in AS/NZS standards. Follow the specifications exactly.

Yes. All fibreglass pools need a reinforced concrete bond beam.

Engineering documents specify:

• Thickness
• Height
• Reinforcement
• Concrete strength

Install:

• Suction lines
• Return lines
• Skimmer connections
• Equipment connections

Use pressure-rated pipework and meet AS/NZS standards.

Yes. A licensed electrician is required for:

• Pump power
• Lighting
• Heating
• Earthing/bonding
• Switchboard or isolation setup

Only briefly and as per engineering instructions. Fill the pool during backfilling to prevent movement or distortion.

Not always. We can assess using photos, plans, and maps. A site visit may be recommended for complex sites.

Use:

• A laser level
• Proper base preparation
• Correct levelling process

The pool must be level within specified tolerances to maintain warranty.

Yes. The shell carries a 25-year structural warranty if installation complies with:

• Engineering specifications
• Approval conditions
• AS/NZS installation standards

Yes. Warranties apply if equipment is installed by a qualified person and follows manufacturer requirements.

Contact us. We can guide you on corrections, but fixing errors may involve additional costs.

Yes. Owner-builders should arrange appropriate insurance for the project.

• Maintain water balance
• Run filtration regularly
• Clean manually or with a robot
• Adjust for seasonal changes

Yes. We offer:

• Phone and email support
• Equipment setup guidance
• Help with drawings
• Troubleshooting assistance

Yes. You can customise or supply your own equipment if it meets requirements.

Provide:

• Name
• Delivery address
• Mobile number
• Email
• Preferred pool model
• Equipment options (if any)
• Preferred delivery timeframe

Yes. We can guide you, but site-specific solutions may require additional engineering.

Contact us. We can guide you on corrections, but fixing errors may involve additional costs.

We:

• Confirm your order
• Provide engineering and documents
• Schedule production
• Prepare equipment for dispatch
• Arrange delivery
• Deliver the pool and equipment (same day or split if required)